Privacy Policy

Last Updated: 10-28-2024

Multiverse Services LLC, located in Aurora, Colorado, with phone number +1 913 826 6873 and email address admin@digitalmultiverse.net, is committed to protecting the privacy of our users. This privacy policy describes how we collect, use, disclose, and protect personal information when you use the mobile applications we develop for restaurants.

1. Information We Collect

When you use our applications, we may collect the following categories of information:

  • Personal Information: Your name, email address, phone number, delivery address, and other details you provide when placing orders.
  • Payment Information: Credit/debit card details or other financial information used for processing payments (securely handled by third-party payment processors).
  • Device Information: Technical data such as IP address, device type, operating system, and unique device identifiers.
  • Usage Data: Information about your activity on the app, such as menus viewed, items ordered, order history, delivery or pickup preferences, and more.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and manage your food orders (both pickup and delivery).
  • To improve the functionality and performance of the applications.
  • To personalize your experience, including recommending products or special promotions.
  • To communicate with you regarding your orders or provide customer support.
  • To comply with legal requirements and applicable regulations.

3. Disclosure of Your Information

Multiverse Services LLC does not sell or rent your personal information to third parties. However, we may share your information with:

  • Affiliated Restaurants: The restaurant you are using the app for, in order to process and fulfill your order.
  • Service Providers: Companies that assist us with payment processing, order delivery, customer support, or improving app functionality.
  • Legal Authorities: When required to comply with the law or to protect the rights, property, or safety of Multiverse, its users, or the public.

4. Protecting Your Information

We implement technical, administrative, and physical security measures to protect your personal information from unauthorized access, loss, alteration, or disclosure. However, no system of data transmission or storage can be guaranteed to be 100% secure, and we cannot ensure the absolute security of your information.

5. Cookies and Similar Technologies

Our applications may use cookies and similar technologies to enhance your user experience, analyze traffic, and remember your preferences. You can manage these technologies through your device settings.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at admin@digitalmultiverse.net. You may also opt out of receiving our promotional communications by following the “unsubscribe” links in emails or adjusting your app settings.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes through our apps or by other appropriate means. We recommend reviewing this policy regularly.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, feel free to contact us at:

Multiverse Services LLC
Aurora, Colorado
Phone: +1 913 826 6873
Email: admin@digitalmultiverse.net

Scroll to Top